24/7 Technical Support
Real Business Solutions
For Real Needs.
We provide insight through in-depth knowledge, bringing your enterprise solutions to life with an eye on results that matter.
500+
Man Years Exp
1000+
Clients
24/7
Support
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Office Interior
Team Meeting
Assessment Services
The Sigma Professional & Educational Services initiative provides insight through its in-depth knowledge, action that brings your enterprise solutions to life and an eye on results that matter. We assess our relationship with our customers from a holistic, cyclical view - not just a single point-in-time solution to meet a momentary need.
Network Security Audit
Comprehensive infrastructure analysis to identify vulnerabilities, security gaps, and network weaknesses across your organization.
Risk Assessment & Analysis
Evaluating potential risks to your organization's assets and implementing proactive mitigation strategies for business continuity.
Application Security & Code Review
In-depth review of application source code, security posture analysis, and vulnerability assessment to prevent exploitation.
Computer Forensics Investigation
Investigation and analysis of digital evidence throughout the incident response process for legal and compliance purposes.
IT Compliance Preparatory Services
Preparing your organization for ISO 27001, BCP & DR, SOX, and other regulatory compliance standards and certifications.
Implementation Services
Other actualization services available to the customer through post-sale consultancy services provided by highly skilled and certified Technical consultants and information management engineers. Deployment and integration services that bring your enterprise solutions to life.
Deployment & Integration
Seamless integration and deployment of new technologies into your existing enterprise infrastructure.
Enterprise Security Solutions
FW/VPN, IDS/IPS, End Point Security, HA & Load Balancing, Bandwidth Management, Messaging & URL Filtering.
Enterprise Networking
Robust enterprise networking architecture for scalable, reliable connectivity and seamless operations.
Enterprise Storage Solutions
Primary Storage (SAN & NAS), Secondary Storage (VTL, D2D, Tape), Backup & Recovery, Archival, SBS, Replication.
Maintenance Services
Our customers can avail our robust support and services maintenance through Sigma's Technical Assistance Center having a 24/7 dedicated helpline. Sigma's unique RMA hosting model facilitates appliances covered in mutual contracts to have optimum network uptime support.
Sigma Care – RMA Hosting
Unique RMA hosting model facilitating appliances covered in mutual contracts to have optimum network uptime support.
Same Business Day Shipment
Expedited same-business-day shipment and replacement services for minimal downtime.
Technical Assistance Center
24/7 dedicated helpline for immediate technical support, troubleshooting, and expert guidance.
Enterprise Support
Comprehensive support tailored specifically for enterprise-scale operations and requirements.
Data Recovery Services
Expert services to recover critical data in case of loss, corruption, or system failures.
Educational Services
Sigma Knowledge Center provides today's leading network service providers, resellers, enterprise customers and individuals with the knowledge to confidently sell, support and use the best-of-breed Information Security solutions. Our centers are equipped with state-of-the-art infrastructure to deliver quality training.
Authorised Training Centre
Training on Check Point (CCSA, CCSE, CCSE+, Provider-I NGX), Nokia Security, Radware, WatchGuard, Websense, and EC-Council (Certified Ethical Hacker).
Security Management Workshop
For CISSP, CISA/CISM, CBCP, ITIL certification aspirants. Training on BCP, DR, COBIT implementation, and Sarbanes Oxley Act.
Security Awareness Workshop
Sigma Information Security Initiative and Ethical Hacking & Counter Measures workshops for comprehensive security awareness.
Technology Partners
We provide expert support for leading technology brands worldwide with excellent goodwill and partnerships.
Dell
HP
Acer
Lenovo
Apple Mac
Norton
McAfee
AVG
Kaspersky
PandaWhy Choose Sigma?
- Strategic understanding of Information Management & Communications market.
- Key personnel having collective industry experience of >500 man years.
- Closely knit, transparent and committed team.
- Strong technical skills to manage Professional & Educational services.
- Excellent relationship with > 1000 top companies in India.
- Cordial & professional channel relationships across the country/Srilanka.
- Unique Business Model with Supply Chain & Credit Management skills.
- Excellent goodwill with Technology partners.